Product Delivery

Products ordered from the website www.goldenhomemop.com can be delivered anywhere in the
following countries: Romania, Hungary, Bulgaria, Slovakia, Czech Republic, Poland, Croatia,
Slovenia, Greece, Austria, Italy, Germany, Netherlands, Belgium, Denmark, Spain, France,
Estonia, Luxembourg, Latvia, Lithuania, Finland, Portugal, Sweden, Ireland. When placing an
order, you must specify the address to which you want the products to be delivered. If you wish,
you can choose a different delivery address from the billing address.

Courier Service
We use the express courier service offered by our trusted partners to ensure a fast and safe
delivery of your orders. The delivery time is 1-10 working days depending on the destinations
within the European Union.

Order Tracking
After placing the order, we will keep you informed via email about its status. You will also
receive an order tracking code (AWB) which you can use to track the delivery status using the
following link: sameday.ro
After placing your order, you will receive an email or a phone call as soon as possible to confirm
the availability of the ordered products.
For products that require pre-order or products that are out of stock, delivery will be made after
they are back in stock.

Delays During Busy Periods:
During legal holidays or promotional events (e.g., Black Friday), considering the volume of
orders registered on the www.goldenhomemop.com website and the schedule of the
collaborating courier company, the standard delivery time of orders may change. We do our best
to efficiently manage large volumes of orders, but minor delays may occur.