Frequent questions
Mop GoldenHomeMOP by FOtehniq
How does the rotary squeeze system work?
The mechanism of this cleaning mop is activated when the handle is pressed. After pressing, the mop end rotates and the cloth is cleaned of dirt and moistened with clean water.
Does the set contain two buckets?
This set consists of two containers: one for clean water and the second in which the dirty water is collected.
How do I use the flap on the handle?
Since it is a rotary mop, the wash of the cloth is done by rotation. The handle requires a latch to lock the rotation system when in use.
- Closed flap - when used as such to clean the house.
- Flap open - when the mop end cloth is cleaned of dirt by rotation in the mop mechanism.
What types of surfaces can be cleaned with this mop?
The GoldenHomeMOP is a multi-purpose mop, ideal for all types of surfaces, including tiles, parquet, wood, marble and linoleum.
GoldenHomeMOP wipes by FOtehniq
How many cloths are included in the set?
This mop set has 7 refills included:
- 3 square microfiber cloths with nylon threads, slightly abrasive texture, for deep cleaning.
- 3 square microfiber cloths, fine texture.
- 1 triangular cloth, fine texture, usually used for cleaning windows.
Cloths with nylon threads differ from fine ones in texture; with a simple handshake they can be easily differentiated.
How to clean mop cloths?
Mop spares can be washed by hand or in the washing machine using a gentle cycle and regular detergent. It is recommended to let them dry completely before reusing them.
How often should I replace the mop supplies?
The included washable refills are durable and can be reused multiple times. With a set of 7 refills, you have enough to ensure cleanliness for at least a year without frequent replacements. This usage cycle may vary from case to case depending on the frequency of use of the product by the customer. A cloth can be replaced with a new one after 1-2 months of use.
Payment of products and delivery
How do I pay?
The payment of the products can be made online with the card or cash on delivery. It's a mop for household use, so we want every customer to have an easy buying process.
How long does it take to deliver the order?
Processing is done as soon as the order has been received. Order delivery takes between 3-5 working days, depending on your location and product availability.
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What is the return policy?
If you are not completely satisfied with the purchased product, you can return it within 14 days of receiving the order, in the original condition and with the original packaging.
Who covers the return costs?
Return costs are covered by the customer, unless the product is defective or has been delivered incorrectly. In these cases, we will cover the costs of returning and exchanging the product.
Do you have other questions?
Send us an email and someone from our team will contact you as soon as possible. Don't forget to include your order number (if you have one).
Please email us at info@goldenhomemop.com .